Delivery
UK Delivery
We provide free delivery to mainland England, Wales and Scotland only. Scottish Highlands, Channel Islands, Isle of Man and similar locations with relatively difficult access or rare visits by couriers may incur additional charges. Any additional charges that may apply will be communicated prior to shipping. Some items in our shop may be excluded from the free delivery service.
UK standard delivery
We aim to dispatch your item within 3 working days for orders placed before 12 noon.
UK next day delivery
We aim to deliver the next working day for orders placed before 12 noon. Next day deliveries to a small number of rural postcodes can take up to 3 working days. These are listed below. Couriers deliver Monday-Friday between 7.30am-5pm excluding public holidays (however, due to circumstances beyond our control these times may vary). Deliveries outside of mainland England, Wales anf Scotland do incur additional charges. We do need a signature for your delivery so need a safe place to leave your goods which you can tell us about at checkout.
International Deliveries
We deliver to France, Germany, Belgium, Netherlands, Spain, Italy and other parts of West Europe. We may also deliver to other countries subject to approval on order.
Alternative delivery address
You can choose to have your order delivered to an alternative address (not the billing address) at checkout. We do not deliver to PO boxes.
Incorrect Address
If the address is incorrect or not complete the package is usually returned to us by the courier. Please check your delivery address carefully when placing an order.
Failed Delivery Attempts
If our couriers are unsuccessful on the first attempt we may call you to re-arrange delivery.
UK working days
Working days are Monday-Friday excluding Bank Holidays. Please note weekends are not classified as working days.